What Our Customers Say on Google
We built NexPro on a single promise: investigate the root cause, prioritize practical repairs, and never push an unnecessary replacement. See why homeowners and businesses across Newton and Greater Boston rate us a perfect 5.0 stars.
Google Verified Rating
Nexpro HVAC • Framingham & Newton, MA
Based on 30 Verified Google Reviews
• Reviewers praise lead technician Danilo for thorough diagnostic testing
• Same-day response for heat pump and furnace outages in winter
• Clean workspace protocols and honest second opinions
Verified Reviews from Local Residents
Read direct accounts of diagnostic visits, system repairs, and seasonal maintenance.
"Danilo from NexPro is exceptional! Our heat pump failed right during a freezing Massachusetts cold snap. Another company told us we had to replace the entire outdoor unit for over $9,000. Danilo arrived same-day, performed thorough electrical and refrigerant diagnostics, and discovered it was only a failed inverter control board and sensor. He sourced the part and had heat blowing within hours. Honest, competent, and saved us thousands!"
"5 stars isn't enough for NexPro. Danilo took the time to show me exactly what failed on our inverter AC system and why. No pushy sales pitch, no rush to replace equipment that still has plenty of good years left. He charged a fair diagnostic fee, gave me a clear written repair quote, and fixed the issue on the spot. System has been running silently and efficiently ever since."
"We had inconsistent heating and strange error codes on our gas boiler. The NexPro technician arrived on time, was extremely polite, wore shoe covers, and kept the mechanical room spotless. He diagnosed an ignition control timing issue and flushed the line. Great communication and fair pricing. NexPro will be our go-to HVAC company for all seasonal maintenance."
"Danilo serviced our 4-zone ductless mini-split system. The deep coil cleaning, filter check, and electrical testing were performed with surgical precision. They used protective drop cloths everywhere and left our house cleaner than they found it. Airflow is twice as strong now and smells fresh. Truly a service-first company!"
"A big franchise HVAC company told my wife we needed a whole new AC system for $12k because our compressor wouldn't turn on. I called NexPro for a second opinion. Danilo diagnosed it in 20 minutes—it was a blown dual-run capacitor and a seized contactor. Replaced both parts under warranty and the unit is running like new. Danilo has unmatched integrity."
"Our furnace stopped firing on a Saturday morning. NexPro actually answered the phone and dispatched a technician within 2 hours. He diagnosed a clogged condensate trap and pressure switch fault, cleaned everything, and tested carbon monoxide safety levels before leaving. Fast, professional, and reasonable diagnostic fee."
"Called for error code 003 on our tankless water heater. Technician had the proper diagnostic flow chart and tools, cleared the scale buildup, replaced the flame rod, and tested temperature stability across all showers. Top quality plumbing and HVAC service."
"Enrolled in the NexPro preventive maintenance program for our heat pump. Danilo tested amp draws, static airflow pressure, refrigerant superheat, and thermostat communication. Received a comprehensive written report showing the health of every component. Highly recommended!"
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Before You Replace It, Let’s Understand the Problem.
Accurate diagnostics, clear upfront fees, and dependable repairs for the equipment you already own.
